Frequently Asked Questions
GENERAL QUESTIONS
1. Check-in time?
As a rough guide, the check-in time is after 12 a.m. Let us know your arrival time in case you schedule and early check in we‘ll do our best to have your room available.
2. Check-out time?
As a rough guide, the check-out time is before 10 am. If you plan a late check out kindly let us know your departure time, we’ll our best to satisfy your needs.
3. Is Reception open 24 hours?
Yes, the reception service is available 24 hours.
4. Which languages are spoken at Reception?
We speak Italian, English and Albanian.
5. Can I leave my luggage?
Yes, we can look after your luggage if at check in your room is not ready yet or after you check out. We will store your luggage free of charge on your check-in and check-out days.
6. Internet connection?
A free wireless internet connection is available throughout the hotel.
7. Which is the nearest airport?
The nearest airport is Tirana International Airport, which is 2 hours and 30 minutes away by car. The second closest is Corfu, 5 hours away.
8. Is breakfast included in the price?
Breakfast is offered to all guests staying at the hotel.
9. What time is breakfast served?
Breakfast is served from 7:00 am to 9:30 am, every day.
10. How many bars does the hotel have?
The hotel has 2 bars. One at the ground floor and another at the rooftop restaurant.
11. Are there car parking spaces or a car park?
Our hotel has a private underground garage car parking connected with the elevator.
12. How much does parking cost?
The car park is free for the guests.
13. Do you have a restaurant?
Yes, check the restaurant page for more information.
PAYMENT
1. Is it cheaper to book online?
On our site, you will find a number of deals that are cheaper than the official rate, but there are certain restrictions. You can save more than 15%.
2 Is the online booking procedure secure?
Yes, we use the SSL protocol, so all bookings made on our site are secure.
3. Is the online booking payment safe?
Yes, we use the most common and secure providers Stripe and Paypal. The two methods accept Visa and Mastercard credit cards.
4. Can I pay by credit card?
Yes, we accept Visa, MasterCard and America Express.
ROOMS
1. Are the prices quoted per room or per person?
The quoted prices are always per room for Bed & Breakfast. It is always important to check for the most comfortable type of room.
2. Do the bathrooms have bath tubs or showers?
All our room are provided of shower.
3. Do children stay for free?
Yes, children up to the age of 2 stay for free (accompanied by an adult).
4. Is it possible to have a cot/child’s bed in the room? If so, at what price?
Yes, cots and children’s beds are available for free.